Not a rental platform
Designed for owner-occupied private residences, not tenants, leases, or short-term stays.
White-label estate management platform
Dōma Platform gives estate managers, private home offices, and boutique home management companies one polished system for client requests, scheduling, residence records, vendor coordination, billing workflows, and AI-assisted support, all branded around your company.
Built inside a working home management company. Platform demos use fabricated residence data only.
Why it exists
CRMs track prospects. Rental platforms manage tenants. Project tools manage tasks. But high-touch home management requires something different: private residence memory, recurring care, household preferences, vendor coordination, field notes, billing support, and a polished homeowner experience in one place.
Dōma Platform was shaped by the daily reality of managing owner-occupied private residences - not adapted from mass-market property management software.
Designed for owner-occupied private residences, not tenants, leases, or short-term stays.
Built for ongoing household care, recurring service, home records, and client communication.
Connects the polished client experience to the operating workflow behind it.
Platform overview
Built by house managers for the realities of house management, Dōma Platform helps operators run the business from the field, the office, or their phone - with one shared view of the residence, the request, the client, and the work behind it.
Give clients a refined digital front door that can reflect your brand, terminology, and service model.
Capture requests from one organized workspace instead of scattering them across texts, emails, and memory.
Track visits, included care, recurring service, inspections, and follow-up without losing context.
Maintain home manuals, household preferences, access notes, inventory, documents, and care history.
Turn completed work into a client-visible record with notes, photos, responsible team members, and dates.
Let your team capture notes, photos, and updates from the field instead of reconstructing work later.
Support billing, invoice, receipt, and document workflows connected to the financial side of home management.
Help approved users search records, summarize activity, and answer operational questions from controlled data.
Give operators a clear internal view of open requests, overdue work, appointments, revenue checks, and follow-up.
Adapt request categories, service vocabulary, stages, roles, and workflows around your company's model.
Client and company portal
The platform experience should feel calm and refined for the homeowner, while giving the estate management company a practical command center for the work behind the scenes.
A calm portal for requests, scheduled care, care history, documents, residence details, and concierge guidance.
Enjoy your home, we'll handle the rest.
Recent care, requests, scheduled visits, documents, and household details are organized inside a private mobile portal.
A working command center for requests, scheduling, care records, revenue checks, vendor context, reports, and follow-up.
House manager portal
One internal workspace for clients, reports, accounting, scheduling, projects, and follow-up.
Daily attention list from scheduling, to-dos, documents, projects, reports, and revenue checks.
Member households currently in service.
One internal workspace for clients, reports, accounting, scheduling, projects, and follow-up.
Hart Residence No appointment this week
Ellison Residence Work report - Jun 4, 12:00 PM For operators
Give clients a refined front-facing portal while giving your team a clearer internal system for requests, scheduling, records, and follow-up.
Offer a refined client-facing experience that can reflect your brand, language, and service promise.
Run the daily rhythm of requests, scheduling, follow-up, photos, and notes from the field.
Support the accounting side of high-touch service with invoice, receipt, and document workflows.
Designed for owner-occupied homes, private residence workflows, and house-manager-level service.
White-label experience
Dōma Platform is designed to adapt around the way your company serves clients. The client-facing experience can reflect your brand, while the operator workspace supports the workflows your team actually uses.
Your clients should feel like they are using your company's refined digital front door - not being handed off to generic software.
Privacy and AI
Dōma Platform is built for the realities of private residences: access information, household preferences, documents, service history, sensitive client communication, and vendor context. The platform should help operators organize and retrieve approved information without turning private household details into public-facing content.
Platform demos use fabricated residence data only. No Dōma client names, addresses, access codes, documents, schedules, or private household information should appear in demos.
Dōma Concierge and Ask Dōma should assist from approved records, service history, documents, and operator-controlled data. It should support the house manager's judgment, not replace it.
Operators control what records are stored, what is visible to clients, and what information is available for AI assistance.
Implementation
The platform should feel practical to adopt. A private walkthrough can help determine how your current tools, workflows, number of residences, and client communication model would translate into a white-label portal.
We review your company type, service model, number of residences managed, team structure, and current tools.
We identify how requests, scheduling, recurring care, vendor coordination, documents, billing support, and follow-up currently move through your business.
We adapt brand presentation, service vocabulary, client-facing language, request categories, and workflow stages.
Start with internal demo records or a small set of pilot residences before expanding across the operation.
Train operators, field staff, and administrative users on the company-side workspace and client-facing portal.
Launch the portal with approved messaging, privacy guardrails, and a clear operating rhythm for ongoing use.
Platform demo
Request a private platform walkthrough. Share a few details about your company and the homes you manage, and we will follow up with an appropriate next step.
Platform FAQ
Dōma Platform is for estate managers, private home offices, fractional estate management firms, concierge home management companies, and other operators that need a refined client portal and practical company workspace.
This page is for operators. The platform is designed for companies and private home offices managing multiple residences, requests, schedules, records, and client communications.
No. Dōma Platform is designed for owner-occupied private residences, not tenant property management, short-term rentals, or lease administration.
The platform is designed to organize residence profiles, requests, schedules, projects, records, vendor coordination, work reports, documents, billing support, and permissioned AI assistance.
Yes. The platform can be adapted around an operator's brand, service vocabulary, workflow stages, client expectations, and business model.
No. The platform supports operational and client-facing workflows while helping connect invoice, receipt, document, and billing-related processes to the financial side of the business.
Permissioned AI means the assistant should work from approved records and operator-controlled data. It is meant to help users search, summarize, and retrieve practical information without exposing private residence data publicly.
No. Platform demos use fabricated example data only. No Dōma client records, private residence details, access information, or internal operations data are shown.
The platform is best suited for operators managing multiple private residences or planning to scale beyond text threads, spreadsheets, generic CRMs, and disconnected project tools.
Dōma will review your company type, current tools, number of residences managed, and white-labeling needs before recommending an appropriate next step.